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Coffee equipment servicing - Ballarat | Central & Western Victoria

Professional servicing for commercial coffee equipment, focused on reliability, consistency and minimising downtime.

Submit a servicing enquiry and we’ll confirm suitability, pricing and availability before booking anything in.

Submit a servicing enquiry

Who We Service

  • Cafés and espresso bars
  • Roasteries
  • Hospitality venues and restaurants

Travel included: within 25km of Wendouree.

Preventative Maintenance (Recommended)

For most cafés, we recommend servicing every 4–6 months.

  • Reduces unexpected breakdowns
  • Extends equipment lifespan
  • Improves extraction and milk performance
  • Lowers long-term repair costs

Once you’re on a maintenance schedule, we’ll remind you when servicing is due.

Service Schedule

Minor Service (4–6 months)
  • Full inspection
  • Replace group seals
  • Replace shower screens
  • Replace anti-vac valve
Major Service (8–12 months)
  • All minor service items
  • Full rebuild of steam and hot water taps
Minor Service (12–16 months)
  • Same scope as minor service
Major+ Service (18–24 months)
  • Major service scope
  • Flow meter inspection
  • Inspection for scale
  • System flush with descaler if required

What’s Included

  • Flat-fee servicing based on machine class
  • Seals, shower screens and anti-vac valves
  • Labour to complete the scheduled service
  • Travel within 25km of Wendouree

Additional Costs

  • Replacement or non-standard parts
  • Water filtration
  • Descaling outside scheduled scope
  • Major faults or repairs ($125/hr, quoted first)
  • Travel beyond 25km ($2/km)

Emergency Call-Outs

Available where scheduling allows.

$250 emergency call-out fee includes:

  • First 30 minutes of labour
  • Travel within 25km

Additional labour charged at $125/hr.

Machines We Service

Commercial espresso machines
E61 & single boiler machines and dual boiler systems including La Marzocco, Synesso, Sanremo, Slayer, Victoria Arduino, Nuova Simonelli, Rancilio, La Cimbali, Faema, Wega, Rocket, ECM, Profitec, Expobar, Bezzera, Vibiemme, Izzo and La Pavoni.

Automatic / bean-to-cup
Eversys and Dr Coffee.

Lever & home prosumer
Please get in touch to confirm suitability.

Capsule machines
Not serviced.

Grinder Servicing

We service all major commercial coffee grinders, including Mazzer, Mahlkönig, Anfim, Compak, Mythos and EK43.

Grinder servicing includes inspection, cleaning, burr assessment and calibration.

Servicing Enquiries

Submit a servicing enquiry using the form below. We’ll review your details and be in touch within 1–2 business days.

Frequently asked questions

What coffee machines do you service?
Commercial espresso machines, including E61 single boiler and dual boiler systems, and most prosumer home machines. If your machine is not listed, submit an enquiry and we will confirm suitability.
Do you service coffee grinders?
Yes, all major commercial grinders including Mazzer, Mahlkönig, Anfim, Compak, Mythos and EK43. Grinder servicing includes inspection, cleaning, burr assessment and calibration.
Do you service capsule machines or home machines?
Capsule machines, no. Lever machines and prosumer home equipment, depending on suitability. Submit an enquiry and we will confirm.
What is included in a standard service?
A full inspection, replacement of group seals, shower screens and anti-vac valves, the labour to complete the scheduled service, and travel within 25km of Wendouree.
How often should a coffee machine be serviced?
For most cafes, every four to six months as part of a preventative maintenance schedule. Regular servicing reduces unexpected breakdowns, improves consistency and extends the life of the equipment.
Do you offer preventative maintenance plans?
Yes, and we recommend them for most cafes. Once you are on a schedule we remind you when your next service is due.
Do you offer emergency repairs?
Yes, where scheduling allows. An emergency call-out fee applies and includes the first 30 minutes of labour and travel within 25km. Additional labour is charged hourly.
Are parts and water filtration included?
Standard service consumables are included. Replacement parts, water filtration and descaling outside the scheduled service scope are additional and quoted before we proceed.
How do I book a service?
Submit the servicing enquiry form on this page. We will be in touch within one to two business days to confirm suitability, pricing and availability.